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New Year, New SunSystems Support Provider: Here’s Why FinanSys is the Perfect Fit

    As the New Year begins, it’s the perfect time to embrace change and set the stage for success. Making the right strategic business decisions can have a lasting impact.

    This year, why not prioritise a change that truly matters? Upgrading to a new SunSystems support provider could be the difference between maintaining the status quo and unlocking your business’s full potential.

    Start the year with a partner that empowers your growth—because this resolution is one that will stick.

    If you’re tired of subpar service, unexpected costs, and a support team that feels elusive, now is the perfect moment to make a switch.

    FinanSys isn’t just another provider; we’re your SunSystems support partner for the long haul. 

    Here are 11 reasons why switching to FinanSys in 2025 might just be your best resolution yet:

    1. Outstanding Customer Retention

    Our 94% customer retention rate is no accident—it’s a reflection of our commitment to long-term client satisfaction.

    Once you experience our service, you won’t want to leave.

    2. Exceptional Expertise

    With a support team boasting 100+ years of combined experience, we’ve encountered—and solved—it all.

    When you choose FinanSys, you’re tapping into unparalleled SunSystems knowledge.

    3. Unmatched Availability

    Have you ever felt like you were competing for your provider’s attention?

    Not with us.

    We have the highest ratio of SunSystems support staff to customers in the community, ensuring you always receive the help you need, exactly when you need it.

    4. Expert SunSystems Consultancy

    Our expertise doesn’t stop at support.

    We offer expert consultancy services to help you optimise your SunSystems setup for efficiency and performance.

    In short, FinanSys is a one-stop shop for all your financial management and ERP needs—we offer a complete solution, including configuration, training and support, cloud hosting, implementation, upgrade, requirement gathering, and more.

    5. Transparent Assistance 

    No more surprise charges for those “quick questions.”

    We believe in genuine support without hidden fees or inflated costs.

    It’s support as it should be—transparent and customer-first.

    6. Complimentary UniFi Access

    By purchasing SunSystems Cloud or opting for enhanced support from FinanSys, you’ll receive one full UniFi user subscription licence for each supported user — valid for as long as you remain on support.

    With the UniFi subscription, you will receive a variety of features and apps, including Procurement, Time & Expense Management, HR, Enterprise Asset Management, Making Tax Digital, and Business Intelligence (plus many more).  

    This is a great benefit for SunSystems users who typically purchase and implement various third-party software to meet these needs – you get extensive features and apps included with UniFi.

    This offer from FinanSys provides a cost-effective solution for organisations looking to enhance SunSystems Cloud, accelerate their go-live, automate their processes, strengthen their reporting capabilities, and fulfil organisation-wide connected requirements.  

    UniFi is an all-in-one solution that facilitates a limitless number of use cases. 

    Find out why UniFi was created here.

    7. Trusted SunSystems Partner

    FinanSys has earned the trust of businesses across industries.

    With us, your SunSystems needs are in safe, reliable hands.

    8. Cost Efficiency

    We don’t believe in unnecessary upselling or reliance on expensive third-party add-ons.

    Instead, we take a consultative approach to help you get the most out of your existing system.

    9. Proven Savings

    On average, we have saved SunSystems customers 30% annually compared to their previous support providers—imagine what we can do for you.

    That’s significant savings directly impacting your bottom line—year after year.

    10. Award-Winners

    As back-to-back winners of several Infor SunSystems awards, our reputation speaks for itself.

    Excellence isn’t just a goal—it’s our standard.

    11. Committed for the Long Run

    We’re independently family-owned and can’t be acquired.

    Unlike other providers, we offer stability and reliability with no sudden ownership changes to disrupt your service.

    Make the Switch Today

    This year, why not let “New Year, New Me” apply to your business?

    With FinanSys as your SunSystems support provider, you’ll experience service that’s tailored to your needs, transparent, and cost-efficient.

    Speak to our team today to find out how we can help you.

    New year, new provider. Same great results.

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    • What Has Changed in The New SunSystems Cloud and Infor Q&A?
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